What if my device does not use 24V?
What if my device does not use 24V? OE does accept returns of unopened QIKPAC batteries to our Virginia facility. The return shipping cost will
What if my device does not use 24V? OE does accept returns of unopened QIKPAC batteries to our Virginia facility. The return shipping cost will
Can ANIMATE power my height-adjustable table? The QIKPAC battery can power your height-adjustable table in a couple of different ways:Integrated battery power – QIKPAC batteryBy
Why do I need a PSU and TUF-HP rather than a single module? ANIMATE has been developed for installation into a wide variety of furniture
Can any device be powered from ANIMATE? e.g. flat screens, printers. ANIMATE is primarily designed to power mobile devices, such as phones, tablets or laptops
What is Sleep Mode? Sleep Mode is the state that a QIKPAC Battery is initially delivered in and is also a state that the QIKPAC
What is the QIKPAC CARRY? QIKPAC is a panel mounted battery in its raw form. However, when integrated into QIKPAC CARRY, either with or without
Can QIKPAC Batteries be removed to charge at a charging station, rather than in the furniture? If QIKPAC Batteries are panel mounted, a QIKPAC Removal
How many QIKPACs can be connected together? QIKPACs are built to be stacked with all the internal protections built into the design. If you would
What are GST08 cables? GST08 cables are cables used with the ANIMATE system to transport the low-voltage energy between elements (e.g. between the QF30 PSU,
Can the ANIMATE PSU power multiple TUF-HP? ANIMATE refers to a system of components that when combined can power your furniture and bring it to
How are watt-hours calculated? • Watt-Hours (Wh) are calculated as : Watts x Time (Hours)• 1 Watt x 1 Hour = 1 Wh• 1 Watt
What international approvals does the battery have? Battery Operational Safety – IEC/UL 62133; Transportation – UN38.3, Electromagnetic Interference – EMC (EU) and UK, and FCC
Are QIKPAC batteries easy to install into furniture? QIKPAC batteries are designed to form part of OE’s patented “QIKFIT” framework meaning all modules have a
Can QIKPAC be charged directly from my solar panels? Yes, QIKPAC batteries can be charged from your renewable energy source. We can help take your
Is QIKPAC safe? It must always be recognised that whilst safe to use, Li-ion batteries always have a very small risk of thermal runaway, albeit
How do you ship QIKPAC batteries? QIKPAC batteries contain Lithium-Ion (Li-ion) cells which are classed as hazardous materials. As such they are individually packed in
For use in public areas; is there any locking mechanism of the GST08? Yes we have a locking clip for the ANIMATE GST08 connectors. Do
How can the 24V TUF HP used and connected with other than OE PSU’s, with existing 24V supplies? TUF-HP will work on any stable 24V-30V
What is the difference between Type-A and Type-C USB? Type-A USB was designed as a connector for connecting peripheral devices, with low power consumption, such
What happens if too many users overload an ANIMATE PSU (Power Supply) or QIKPAC battery? All outputs on ANIMATE PSUs or QIKPAC Batteries are overload
Can ANIMATE power a large screen TV/media wall? TOP TIP: OE has a shortlist of various size DC-powered TVs and monitors that are compatible with
If I connect two 24V QIKPAC together does that make 48V? No, the QIKPAC Batteries are designed to connect in parallel, so by connecting QIKPAC
What is the orange button for? The orange button allows the user to check the battery charge status (short press), or to put the battery
How do I dispose of old/damaged batteries? When Lithium Ion batteries reach the end of their life, either through age or damage, they must be
How long do QIKPACs take to charge? One QIKPAC will charge in 5-8 hours, for more than one you can divide the useable capacity of
How do I know when the QIKPAC is fully charged, can it be overcharged? All four LEDs will be on solid. It is not possible
What if a QIKPAC battery fails? If it is within the warranty period, then subject to testing at an OE facility (whereupon the battery will
Can QIKPAC be mounted internally to the furniture and if so, how is the button accessed and LEDs seen? Can QIKPAC be mounted internally to
Why do I need a PSU (Power Supply Unit)? The PSU converts incoming AC power to DC power to be stored in the QIKPAC battery.
How do I update the firmware on QIKPAC? If the firmware for your QIKPAC needs to be updated, please return to us for the update.
How can I check the charge status of a QIKPAC Battery? A short press of the orange button will cause an indication, with Blue LEDs,
What is the weight of a QIKPAC battery? Approximately 1.3kg. Do you need more information? Our expert team are ready to answer anyother questions that
What is QIKDOC? QIKDOC is a docking station for the QIKPAC Portable Battery. It can be sunk into surfaces or mounted under desk edges and
Is the power loss and heat development via through surface charging higher than for built in chargers (like ARC80, ARC-G) where phones are put directly
What is a maximum cable length in a 24V installation? All long cables suffer voltage drop due to the resistance of the wires within, where
Do you accept returns of QIKPAC batteries? OE does accept returns of unopened QIKPAC batteries to our Virginia facility. The return shipping cost will be
Can the QIKPAC power multiple TUF-HP? Each QIKPAC Battery has two GST08 output connectors, each one capable of fully powering two TUF-HP modules, through GST08
Is ANIMATE easy to install? ANIMATE refers to a system of components that when combined can power your furniture and bring it to life, allowing
If the QIKPAC Battery or PSU is built into a seat, is there any heat development, anything to consider when designing the units directly into
Is ANIMATE easy to install? ANIMATE refers to a system of components that when combined can power your furniture and bring it to life, allowing
What can ANIMATE power? Whilst ANIMATE includes several components and “bringing the furniture to life” even covers mains operated power sockets, the pre-eminent feature of
What is the lifespan of a QIKPAC battery? The lifespan of a battery is best defined in terms of “charge cycles”. Where Li-ion batteries are
Are there any IP ratings for ANIMATE? e.g. use in Wet Rooms IP ratings identify levels of protection of people from, and water ingress to,
Is there a theft protection for the QIKPAC battery and charging dock? No. The fact that the QIKPAC Batteries only connect to a proprietary Wieland
How does QIKPAC work? QIKPAC batteries store a total of 240 watt-hours of energy. 200Wh energy is available for use, released as 24V low-voltage DC
The QIKPAC doesn’t seem to work, what is the problem? If you have just received the QIKPAC, then it is in Sleep Mode – you
What is the warranty for ANIMATE? 12 months from the date of purchase.As is common with electrical items, all OE products including ANIMATE are issued
Can the Power Supply Unit (PSU) charge multiple batteries? The PSU can comfortably charge up to 3 batteries simultaneously. There may be instances where 4
Are ANIMATE components protected against spillage? IP ratings identify levels of protection of people from, and water ingress to, hazardous parts. Within the ANIMATE range,
What do the LEDs mean on QIKPAC? The LEDs provide a visual indication of the battery status: when it is in use (a short press
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Customer Support
Tel: USA 1(844)-927-0600
sales@oeelectrics.com
