animate FAQ
QIKPAC questions and answers
What international approvals does the battery have?
What international approvals does the battery have? Battery Safety and Control – IEC/UL 62133 Packaging – UN38.3 Electromagnetic Interference – FCC (US) and EMC (EU
How long do QIKPACs take to charge?
How long do QIKPACs take to charge? The QIKFIT Power Supply Unit (PSU) is rated at 70W. To calculate the time to charge, simply divide
How do I update the firmware on QIKPAC?
How do I update the firmware on QIKPAC? If the firmware for your QIKPAC needs to be updated, please return to us for the update.
How are watt-hours calculated?
How are watt-hours calculated? • Watt-Hours (Wh) are calculated as : Watts x Time (Hours)• 1 Watt x 1 Hour = 1 Wh• 1 Watt
What is Sleep Mode?
What is Sleep Mode? QIKPAC batteries are initially delivered in Sleep Mode. This is also the state the battery enters if it has been discharged
How can I check the charge status of a QIKPAC Battery?
How can I check the charge status of a QIKPAC Battery? The four LEDs provide a visual indication of the battery status. When the battery
How many QIKPAC’s can be connected together?
How many QIKPACs can be connected together? QIKPACs are built to be stacked with all the internal protections built into the design. If you would
If the QIKPAC Battery or PSU is built into a seat, is there any heat development, anything to consider when designing the units directly into furniture?
If the QIKPAC Battery or PSU is built into a seat, is there any heat development, anything to consider when designing the units directly into
How do I know when the QIKPAC is fully charged, can it be overcharged?
How do I know when the QIKPAC is fully charged, can it be overcharged? When a QIKPAC battery is fully charged, all four LEDs will
Can QIKPAC be mounted internally to the furniture and if so, how is the button accessed and LEDs seen?
Can QIKPAC be mounted internally to the furniture and if so, how is the button accessed and LEDs seen? Can QIKPAC be mounted internally to
Is QIKPAC safe?
Is QIKPAC safe? Yes. OE has designed QIKPAC based on an industry-proven battery format, the 18650 cell, as used in electric cars. OE uses certified
How do I dispose of old/damaged batteries?
How do I dispose of old/damaged batteries? When Lithium Ion batteries reach the end of their life, either through age or damage, they must be
What is the weight of a QIKPAC battery?
What is the weight of a QIKPAC battery? Approximately 2.87 lbs. (1.3kg). Do you need more information? Our expert team are ready to answer anyother
Can QIKPAC Batteries be removed to charge at a charging station, rather than in the furniture?
Can QIKPAC Batteries be removed to charge at a charging station, rather than in the furniture? If QIKPAC Batteries are panel mounted, a QIKPAC Removal
How do you ship QIKPAC batteries?
How do you ship QIKPAC batteries? Li-ion batteries are categorized as Class 9 Dangerous Goods and therefore require additional shipping requirements over standard packages. OE
What is the lifespan of a QIKPAC battery?
What is the lifespan of a QIKPAC battery? QIKPAC batteries are designed to have a lifespan between 5 & 10 years. Commonly with cell phones,
Is there a theft protection for the QIKPAC battery and charging dock?
Is there a theft protection for the QIKPAC battery and charging dock? No. The fact that the QIKPAC Batteries only connect to a proprietary Wieland
What is the orange button for?
What is the orange button for? The orange button allows the user to check the battery charge status (short press), or to put the battery
Can I use QIKPAC batteries in soft furnishings – will it get hot?
Can I use QIKPAC batteries in soft furnishings – will it get hot? The QIKPAC battery has been tested to the safety standards set out
How do you charge a QIKPAC battery?
How do you charge a QIKPAC battery? QIKPAC batteries are charged by connecting them to an ANIMATE Power Supply Unit (PSU). A PSU can be
What if a QIKPAC battery fails?
What if a QIKPAC battery fails? If it is within the warranty period, then subject to testing at an OE facility (whereupon the battery will
The QIKPAC battery isn’t working…what’s the problem?
The QIKPAC battery isn’t working…what’s the problem? QIKPAC batteries will enter Sleep Mode if they have been discharged too far to protect themselves from being
The QIKPAC doesn’t seem to work, what is the problem?
The QIKPAC doesn’t seem to work, what is the problem? If you have just received the QIKPAC, then it is in Sleep Mode – you
Are QIKPAC batteries easy to install into furniture?
Are QIKPAC batteries easy to install into furniture? QIKPAC batteries are designed to form part of OE’s patented “QIKFIT” framework meaning all modules have a
How does QIKPAC work?
How does QIKPAC work? QIKPAC batteries store a total of 240 watt-hours of energy. 200Wh energy is available for use, released as 24V low-voltage DC
What do the LEDs mean on QIKPAC?
What do the LEDs mean on QIKPAC? The LEDs provide a visual indication of the battery status: when it is in use (a short press
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